Putting the “con” back into “consumer”
As viewers continue to tune out or fast forward through the TV commercials, network excecutives, desperate to keep the advertising dollars in house, are trying all manner of “creative” - by that we mean desperate - means to disguise the ads as something else. Ed Swindler (no seriously, that’s his name!), exec VP of ad sales at Universal NBC puts a friend-of-the-consumer spin on it: “No one on the creative side or the business side wants to make commercials intrusive, but we do need to commercialize efficiently so viewers can afford to get free television.”
A common ploy is to put original content into the breaks (the implication being that commercials cannot be described as such). For instance, next fall NBC Universal will be pepping up ad breaks with Jerry Seinfeld to keep the viewers watching (and to promote his new movie). And the kind folks at ABC are considering clever ways to hoodwink viewers into thinking they’re still watching their favorite show when the commercials have already started. For instance a TV set that Ugly Betty is watching might dissolve into the commercial break. (Maybe Betty will fast-forward through the real ads on the pretend show… No, probably not.)
Robert Thompson, director of the Center for the Study of Popular Television at Syracuse University, understands that what we really need to do is to make commercials that don’t suck as much: “A commercial has to be like a DVD extra. It has to be an added value, not an inconvenience.” Then Mr. Swindler and his friends wouldn’t need to find sneaky ways to trick the consumers into staying tuned.