Archive for March, 2008

Spitzie: A Story of Branding

We all know the saying “Do as I say, not as I do.” But what happens when instead you preach “Do as I say, because if not I’ll climb down my insanely high horse and nail you to the courthouse door”? Well, you get the Elliot Spitzer story. Scratch that, the Spitzer Catastrophe.

While some are using this as an excuse to reargue the Clinton impeachment – “See? Slick Willy deserved to hang!” (which a lot of us know as “a vast rightwing conspiracy turned a BJ into a national catastrophe, yet it’s OK to lie about WMDs?”) – all that does is miss the evident point.

Facing a blood-seeking Republican Congress, Clinton lived to see the end of his presidency; Spitzie on the other hand was forced to resign within days of being found otu. Is it because one committed adultery while the other spent an estimated 80 Gs on prostitutes? Maybe. Or the real difference is, we think, Branding.

Sidebar: $80,000, wow, what were those women doing that made it worth $4500 a pop? I really can’t figure it out! If they haven’t started a how-to book, they’re need an agent. “Thousand Dollar Sex for Dummies,” there’s the title.

I’m back…. Politicians, like all public figures, consumer products, or corporations, are brands. They each use publicity and marketing to craft an image in the public consciousness. Clinton felt our pain cause he was one of us. He scarfed Big Macs, took an occasional toke, chased a little skirt. Was a dude!

But Spitzer, he was so much better than all of us, or at least that’s what he portended. The man used a shield of incorruptibility and a sword of integrity to smote those too morally weak to obey the law. He went after pillars or conmen of Wall Street (not to mention a few prostitution rings…I tell you undercover research must be mad fun) while glaring with open contempt down at those who failed to meet his standards. If your image is holier-than-thou Mr. Clean, you better make sure there’s truth in advertising.

When building a brand, you’ve got to leave room for human error, which is always inevitable as the absolute law of the universe. People make mistakes. PR and marketing strategies need to be flexible enough to allow for gaffes, lapses, peccadilloes, and, what the hay, even the occasional scandal.

It’s not what he did, right, but the hypocrisy that was immediately associated with the actions he pulled. Those nighttime activities conflicted with his brand and messaging. Were his actions that horrible? I don’t think so. But he was so buried in his own rhetoric that he had no choice but to step down before he was laughed down!

Want proof? Take Louisiana Senator and prostitute-lover David Vitter. After his recreational habits were outed by Larry Flynt, Vitter plum apologized. The verdict is not in on Vitter’s Hoegate, but it’s worth noting how, yep, he’s still there. While Vitter might have disappointed his constituents, nothing close to outrage followed.

So the lesson: Don’t let the messaging outstrip reality. And if you see a copy of “Thousand Dollar Sex for Dummies,” get it before the prurients protest it off the shelves. Cause according to a former high-ranking public official it’s worth the price.


Move On Puts Its Move On

Just when you thought consumer generated content (CCG) was dead, and had just been a fad that peaked with the crappy offerings by the likes of Doritos and Chevrolet (man, that one sucked) in the 2007 Super bowl, rebel-rousing grassroots organization MoveOn.org goes and launches a call for entries for a CCG for Prseidentail hopeful, Barack Obama.

Now, remember it was MoveOn.org who launched a CCG contest around the 2004 elections called “Bush in 30 Seconds.” The goal was to explain key points about W and his policies in, you’ve guessed it, 30 seconds. The overall winner, called “Child’s Play,” was created by adman Charlie Fisher from Denver and featured young kids working crappy jobs - at the grocery store checkout, changing tires, cleaning offices, working in public relations (alright, that one didn’t make the cut) - with endline “Guess who’s going to pay off President Bush’s $1 trillion deficit?” Nice. It was a great idea well produced. An entry that compared Bush to Nazi Germany had been rejected after it received complaints (from Nazi Germany).

This time around MoveOn.org are calling for entries that put the subject of the 30 second film - Mr. Obama - in a positive light in an attempt to “help him across the finish line” and win the Democratic party nomination. The panel of judges include such liberal luminaries as Matt Damon, Ben Affleck, Jesse Jackson and Oliver Stone and the winning ad will air nationally.

All of this leads me to wonder…
Will Barack himself have to “approve of this message”?
Will MoveOn’s move lead to a resurgence of interest in CCG campaigns?
Will the winning ad in fact be created by an adman, demonstrating once again that it’s not really consumer-generated at all, but Moonlighting Adman Created content (MACC)?
Will Hillary and McCain respond with some MACC of their own?
Will residents of Florida and Michigan be eligible to compete?


I’m Pregnant–So Love Me!

jloooo__opt.jpgBabies are us?

As someone who studies the zeitgeist maybea bit too much, I’m always looking for something “black.” It changes each season… For a while everyone talked about pink but gay is pretty boring these days. Then orange was okay. And my personal favorite was: Black is the new black! Now it seems BABIES are so in. See them inside Juno, see them within Nickelodeon shows, see them on every magazine covers, and now they pop up Friday night on Gilmore Girls’ Amy Palladino’s new Fox vehicle, “Return to Jezebel James,” where girl makes sister have baby. Then weeks later at Tribeca Festival when Fey hires a “Baby Mama” (Amy Poehler, no less) to do it for cash.

And may we speak about Angelina Jolie, Gwen Stefani, Jessica Alba, Halle Berry, Nicole Kidman, and maybe even you? Even one of the Kates is pregnant–who knows which one. Besides all being A-list actresses, these are all pregnant A-listers–except you. And the only thing better then being a Real Hot actress in Hollywood is being a pregnant Talk About in Hollywood.

The media worship such stories. They are the easiest news pegs known to man. The country is headed into economic recession (let’s just say IN an economic recession), we’re in a war in Iraq and Afghanistan, yet Jennifer Lopez is getting paid $6 million for exclusive photos of her babies? I mean, she’s married to a skeleton!

A sort of funny part of the story is that this deal was contingent on the magazine’s promise to stop referring to the actress/singer/dancer/mother as J.Lo. For 6 million they can call your ass anything they want, you know, bitch?

Breathe deep, Richard.

J.Lo (waiting for my cut) is not al. Lots of stars are making bank off babies—and sometimes it’s just news wealth (”keeping me out there”). See, “stars” like Kidman, after eight bombs in a row, need something to keep her alive in the tabs. All the celebrities do it, from X-tina to Nicole Ritchie, who is undoubtedly the ugliest person to ever a People magazine with a, ahem, glow.

You know what, we’re all guilty. Everyone watches for showings. The Oscars was more about the baby bumps than clothes; the awards were a second point—the dresses hardly one. Instead of ogling the jewels or hair, the focus was on what’s sticking ut. I’m still not quite sure what the glow of pregnancy looks like, but I’m sure Hollywood stylists are busy trying to develop a spray-on version.

Then there’s Kate Hudson, who would be an extra if it were not for her Mom. She’s not pregnant but talks about it a lot—meaning the fact she isn’t. And on that note: DId anyone see “Fool’s Gold? Which is the better story?

Lisa Marie Presley. No one cared about her when she was Elvis’ daughter (he’s been dead 21 years) and yet she needed to announce she’s pregnant because a tabloid said it was that or she’s fat! Chubby is sinful when you have no career.

Th one real trendsetter in all this is Ms. Jolie. The Brangelina adopts and even conceives their own – a serious double threat. The J-Pitts traded in their entourage for a FAMTEROUGE (like it?) and have only reached greater heights of notoriety with the brood.

Brava/o!

Ah, yes. The news story. Pregnancy is confirmed with an announcement from a publicist or with a bump premier at a high-end baby store or a home that’s prearranged for baby comings. Here they feign indignation about invasion of privacy. We wonder why they didn’t just shop online!

So while they keep us guessing, coyly wearing flowing frocks while issuing non-denial denials—a thread you Punks hear here all the time—they get the word out, faces on covers, doctor appointments scrutinized like Zapruder. They ensure their careers as celebrities endure regardless of their “work.” And if you’re not sold, ask yourself… Can you name the two movies that J.Lo (”Jennifer”) was in during 2007? How about her TWO released albums? But you know the saga of her twins, doncha. Kinda smart…kinda Punk. Now all she has to do is something artful—or she can keep having kids?

Final analysis is in: Overdoing it is the new black.


Starbucks Closes Our Eyes

ap_starbucks1_080123_ms.jpgThis week Starbucks left millions of rush hour commuters parched and disappointed when they found out the coffee joint was closed for a 3.5 hour barista training session and forced loyal customers to find an alternate way to quench their caffeine and Bonnie Raitt cravings (whoever pumps their music in loves Raittster).

Now Starbucks, which I publicly renamed “The Gap of the Coffee World” in a local paper, insists this wasn’t a publicity stunt… And yet we at Punk Marketing Central know better. Come on, coffee dudes, we could smell it.

The newspapers carried headlines (brought to them from puppy dog PR people) that said things like “Starbucks, totally awesome” and “Coffee, not just for ingestion anymore.” For a non-publicity stunt, it was a kind of a genius happening, and there is surely no shame in rising above the noisy news world.

Take a listen to the background music: The stock price has halved. For the first time the company has not only stopped expanding, but actually closing locations. With 171 in Manhattan alone (click here to to see what happens when one man decides to hit up every NY shoppe in 24 hours), the concept of downsizing must hit Starbucks execs right square in the caffeinated gullet.

Next they are going to for the first time stop charging customers for Wi-Fi usage. (They won’t charge for the first two hours. When your time is up, just go down the street to — Starbucks.) What to say to that? It’s about time. Who charges for Wi-Fi anymore besides Boingo!? We would rather take our coffee outside, sit on a bench and steal someone’s wireless connection. And you do too. Not to sound paranoid, but it’s creepy when you sign on at Starbucks. They ask for your address, credit card and your soul. Gets us every time. When they made the big announcement about the change last week, only to receive a resounding “duh, finally” from customers.

So Starbucks needed to turn both Wall Street and consumer attention away from what’s coming out as the bad news while reminding and/or convincing people that it’s worthwhile to spend more on a cup of coffee than our anorexically-inclined lunches. How about focusing the buzz away from crap stock news to the hopefully increasing quality of its product…

And while the coverage of the gimmick was huge I’d like to ask Howard Schultz a Punk question: Do you know who you are? Is the creation you created called Starbucks still Starbucks? The place we sat in with the milquetoast sounds around us, made us feel comfy enough to buy coffee and relax. Now it’s a machine — everything is about selling me what’s playing on an iTunes-enhanced monitor! I see products everywhere. Yep. I’m in the Gap all over again.

Barista-retooling made all the papers and broadcast news, and spread around our friend the blogosphere. Even Today did a piece in this mediocre news month. Turns out Veira and Lauer were thrilled that the human coffee-makers are trained to make their Venti Soy Lattes to a higher standard. Where in the world is Matt Lauer? Now the public knows he’s at a 30 Rock Starbucks. Not shabby PR, no way no how. And if you venture into a Starry-Eyes Bucks today, you will nbote a branded-new sticker on the door stating: “We Make The Best Espresso….” Gee, are they trying to force a point down our throats?

Starbucks claims the week’s events were all about the coffee and it’s got the level of credibility we felt from bumpy Jennifer Lopez who was no way pregnant.! Punk Marketers know much better. And sure, we love a stunt almost as much as our morning joe. Problem is, someone else snuggled up to us while Starbucks was closed. During those three point five sad hours we got to sample the Dunkin’ Donuts around the block, where we discovered a one-dollar latte with a lot more froth.